1 Who Are We
Protecting personal information is fundamental. All personal information received in connection with this website is therefore treated seriously having regard to legal obligations.
Personal information is information that identifies you or could identify you.
- Information Collected
Generally, the ShaverHub collects personal information directly from you via your purchases on this website. The personal information which is collected and held includes your name, billing and/or shipping address and email address.
In addition, you may also provide to us and we may collect and hold additional personal information, such as details of the items purchased from us.
We also may collect additional non-personally identifiable information (for example, browser version, IP address), including that will provide information regarding the general use of our website.
If you do not give personal information to us, it may affect our ability to provide you with products and/or services.
It may take some time to put an opt-out or an unsubscribe in effect so you may still receive communications from us for several weeks after your request is received.
5 Information from Third Parties
There is no intention to provide your details collected on this website to third parties.
6 Customer Testimonials
Any personal information you choose to submit may be read, collected, or used by others who visit website. ShaverHub is not responsible for the personal information you choose to submit in these forums.
7 Storage of Personal Information
Wherever reasonably practicable, ShaverHub will store personal information on cloud computing services and we will use our reasonable endeavours to ensure that these are in compliance with Australian privacy laws.
8 Use and Disclosure of Personal Information
ShaverHub may collect, hold, use and disclose your personal information for purposes including, without limitation:
- to verify your identity;
- to provide, and to assist us with providing products and services to you, to manage and account for the products and services, and to improve the products and services;
- to promote and market products; and
- to undertake research;
ShaverHub may also disclose personal information where it is otherwise permitted to do so by law.
9 Accessing the ShaverHub website
ShaverHub may use “cookies”. A cookie is a small text file that ShaverHub may place on your computer. Usually, cookies are used as a means for our website to remember your preferences and are thus designed to improve your experience. Cookies may collect and store personal information about you.
You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
When you visit and browse ShaverHub, our website host and some third party service providers may collect information for statistical, reporting and maintenance purposes.
- the number of users visiting our website and the number of pages viewed;
- the date, time and duration of a visit;
- basic demographics including age, gender and interests;
- visiting patterns of individuals accessing ShaverHub;
- the IP address of your computer; and
- the path taken through our website.
If you are under 18, you should only use ShaverHub with involvement of a parent or guardian. For their protection, we ask that anyone under 18 years of age does not attempt provide us with any personal information without the consent of a parent or legal guardian.
10 Information Security
ShaverHub will take reasonable steps to protect all personal information within their direct control from misuse, interference, loss, unauthorised access, modification or disclosure. We will take reasonable steps to hold information securely in electronic or physical form in access controlled premises or in electronic databases requiring logins and passwords.
11 Notifiable Data Breaches Scheme
In the event of any loss, or unauthorised access or disclosure of your personal information that is likely to result in serious harm to you, ShaverHub will investigate and notify you and the Australian Information Commissioner as soon as practicable, in accordance with the Privacy Act 1988 (Cth).
12 Contacting Us Regarding Access, Correction and Privacy Complaints
The privacy laws of some jurisdictions give individuals the right to access, amend or delete their personal information or, in some circumstances, to restrict or object to the processing of their personal information.
Information we hold about you should be up-to-date and accurate. Please advise of any changes to your information using the contact details set out in this paragraph 12.
An individual may:
- request access to and seek the correction of their personal information at any time;
- make a complaint in relation to an alleged breach of privacy; or
by contacting the ShaverHub by email at firstname.lastname@example.org
You will be required to provide proof of identity in order to obtain access to your personal information. If you would like to request a copy of your data, or would like to take steps to exercise your rights, please contact us as set out in this paragraph 12. ShaverHub may charge an administration fee where access is provided and may also refuse to provide access if permitted to do so by law. We aim to provide access to your personal information within 30 days of a valid request.
At all times, privacy complaints:
- will be treated seriously;
- will be dealt with promptly;
- will be dealt with in a confidential manner; and
- will not affect your existing obligations or affect the commercial arrangements between you and ShaverHub.
ShaverHub’s Privacy Officer will commence an investigation into your complaint. You will be informed of the outcome of your complaint within a reasonable period of time following completion of the investigation.